Privacy Policy

Last Updated: 12 August 2026

At Shehzadi, accessible through shehzadi.in, we respect your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy explains what information we may collect when you browse our website, create an account, place an order, contact us, subscribe to marketing communications, or otherwise interact with our online store.

By using this website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Shehzadi, we may collect information including:

Personal Information

When you place an order, register an account, contact us, or subscribe to updates, we may collect:

• Full name
• Billing address
• Shipping address
• Email address
• Mobile number
• Order information
• Product preferences
• Account login information
• Customer support communications
• Return or exchange information

Payment Information

Payments may be processed through third-party payment gateways.

Shehzadi may receive transaction-related information such as

• Payment status
• Transaction reference
• Payment method
• Order amount

Sensitive card, banking, UPI, wallet, or authentication credentials are generally processed directly by the relevant payment service provider and should not be stored by Shehzadi unless specifically required and lawfully permitted.

Automatically Collected Information

When you access our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referral source
• Session information
• Website interaction information
• Cookie identifiers

This information may be used for website security, analytics, troubleshooting, and improving the shopping experience.

How We Use Your Information

We may use information collected through Shehzadi to:

• Process and confirm orders
• Deliver products
• Provide order updates
• Manage payments
• Handle returns, refunds, and exchanges
• Create and manage customer accounts
• Respond to customer inquiries
• Provide customer support
• Detect suspicious or fraudulent transactions
• Maintain website security
• Improve products and website functionality
• Analyze website performance
• Maintain transaction and accounting records
• Send promotional communications where permitted
• Meet applicable legal and regulatory obligations

Cookies and Similar Technologies

Shehzadi may use cookies and similar technologies to operate and improve the website.

Cookies may support functions such as

• Maintaining your shopping cart
• Keeping users logged in
• Remembering preferences
• Processing checkout sessions
• Website analytics
• Measuring website performance
• Preventing fraudulent activity
• Personalizing website functionality
• Marketing and advertising, where applicable

You may manage cookies through your browser settings and, where implemented, through the website’s cookie-consent controls.

Disabling essential cookies may affect certain website functions, including cart, account, and checkout features.

WooCommerce

Our website may use WooCommerce to operate our online store.

WooCommerce-related systems may process information necessary for:

• Cart functionality
• Checkout
• Customer accounts
• Order management
• Product purchases
• Shipping
• Tax calculation
• Payment processing

Sharing of Information

We may share information with service providers only where reasonably necessary to operate our business and fulfill customer transactions.

These may include:

• Payment processors
• Courier and logistics companies
• Hosting providers
• Website technology providers
• Email and communication platforms
• Analytics providers
• Accounting or compliance service providers
• Professional advisers
• Government or regulatory authorities where legally required

Service providers may receive only the information reasonably required to perform the relevant service.

Shipping Partners

To deliver your order, relevant information such as your

• Name
• Delivery address
• Phone number
• Order or shipment reference

may be provided to courier or logistics partners.

Marketing Communications

If you subscribe to promotional communications, we may send information about:

• New arrivals
• New collections
• Festive edits
• Offers
• Product launches
• Styling updates

You may unsubscribe from marketing emails using the unsubscribe option included in those communications, where available.

Transactional communications relating to orders, payments, shipping, security, or customer service may still be sent where necessary.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfillment, accounting, fraud prevention, dispute resolution, and applicable legal or regulatory requirements.

Information that is no longer required may be deleted, anonymized, or securely archived as appropriate.

Data Security

We use reasonable administrative and technical safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no internet-based system or electronic storage method can be guaranteed to be completely secure.

Customers should also protect their account credentials and avoid sharing passwords or authentication information with others.

Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including requesting:

• Information regarding processing of your personal data
• Correction of inaccurate information
• Updating of incomplete information
• Erasure of eligible personal information
• Grievance redressal

Requests may be subject to identity verification, legal retention obligations, and other permitted limitations.

Children’s Privacy

Shehzadi’s shopping services are intended to be used by persons legally capable of entering into transactions.

Individuals under 18 should use the website and make purchases only with the involvement and consent of a parent or legal guardian.

Third-Party Websites

Our website may contain links to third-party websites or services.

Shehzadi does not control the privacy practices of independent third parties. Users should review the privacy policies of those services before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when our practices, technologies, or applicable requirements change.

The latest version will be published on this page with an updated revision date.

Contact and Privacy Grievances

Questions, requests, or grievances regarding privacy may be submitted using the contact information or grievance-redressal details displayed on the Shehzadi website.